To improve quality and restrain escalating healthcare costs, patients have to be active participants in their care. But to be successful, they need assistance and the tools that enable them to understand their conditions that can cause set-backs.
As more than half of the total costs of healthcare are spent by hospitals and acute care centers, being able to identify those patients who are at-risk is critical. Hence, acute care settings have institutionalized the practice of case managers. This ensures care is coordinated, patients at risk are identified, and a plan of care is developed to meet the goals of the individual.