There is no doubt about it; having no-shows on your schedule is lost revenue for your nurse practitioner business.
Some practices will charge a no-show fee, but others don’t, or they feel it is impossible to collect on them. And with some insurers, you are prohibited by contract to charge your patient (DSHS for example).
Regardless of your office policy, minimizing or even eliminating “no-shows” on your schedule will increase your revenues.
Here are some things you can do today to reduce “No Shows”:
- Double Book: Some practices will double or even triple book slots where they have patients who chronically no-show. While it’s an option, it can also create a bit of chaos and back log when all of your patients do show up.
- Same Day Appointments: Consider offering your chronic no show patients same day appointments only.
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