In April, the Centers for Medicare & Medicaid Services (CMS) rolled out a new star-rating system on Hospital Compare, the agency’s public information website. The star ratings are calculated from data compiled through the Hospital Consumer Assessment of Healthcare Providers and Systems. The idea behind the survey itself hasn’t changed – it still aims to collect information that makes it easier for consumers to choose a hospital, while encouraging hospitals to improve quality of care by linking reimbursement incentives to patient satisfaction scores.
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